Bakers Waste is a well-established business with more than 5000 customers within the East Midlands. Bakers Waste operate a comprehensive fleet of over 50 vehicles including trade waste vehicles, front end loaders, skips, roll-on-offs, clearance services, confidential shredding and food recycling. Bakers Waste operate out of 4 locations and use ISYS Weighsoft, FleetEye and ISYS Mobile throughout the business.
All order processing is handled within ISYS Weighsoft and the credit control features help to ensure customers stay within their credit terms. Ad-hoc work is easily scheduled and the customer service team can see issues as they arise. To assist with daily operations, Bakers Waste also track their vehicles with ISYS FleetEye and can see where their vehicles are in relation to their workload.
Bakers Waste run ISYS Mobile throughout their fleet. In their trade waste vehicles, the Android tablets are connected to the VWS On Board Weighing system via Bluetooth. The result is that all lifts are recorded and displayed in ISYS Weighsoft and are automatically linked to customers where there is an RFId chip. If a customer’s bin is on a ‘pay by weight’ contract then the collection enforces weight validation and this in turn has reduced the administrative burden on checking weights dramatically. All lifts can be viewed on a map and if a bin is over (or under) a set threshold then alerts can be fired and emails sent internally. In the event of an exception being raised, such as no access or contamination, the drivers are forced to take a photo, which is available immediately back in the office.
All invoicing is carried out within ISYS Weighsoft and includes contract, arrears and ad-hoc invoicing. Invoices can either be printed out or emailed directly to the customers. All invoices are synchronised with their Sage 200 accounting software.
Bakers Waste also use the ISYS Web Portal. This allows their customers to log on and access all their transactions, get copy tickets, including signatures and photos, view and download copy invoices and produce their own reports, such as site waste analysis.
For more information or to arrange a demonstration, please contact us.